Anyone who has purchased a product from Stegback Marketplace and has received it can leave a review. Reviews represent independent opinions from real customers. In addition, we also allow verified reviews from customers who have bought and received their products directly from us. Verified reviews are marked as such to provide more credibility.

After completing a purchase, you can rate the product through your account. Simply log in, navigate to the My Orders section, and you will be given the option to rate and review products after delivery.

We publish reviews exactly as they are submitted. Exceptions are made in rare cases where the review violates our guidelines or applicable laws, particularly in accordance with the GDPR (General Data Protection Regulation) in the European region. Reviews that include personal data, discriminatory language, offensive content, or spam will not be published. Additionally, reviews must focus on the product itself; if a review pertains solely to unrelated aspects (like customer service or price), it may not be displayed.

Stegback Marketplace accepts reviews written in multiple languages depending on the region. However, reviews must not infringe on the rights of others or violate local regulations. We may also publish translated reviews from other marketplaces, clearly marked as such.

Yes, customers can edit or delete their review after it has been published. To do so, go to My Orders, find the product, and select the "Review on [date]" option. You can modify or remove your review if you change your opinion at any time.

We sort reviews to help you easily find the most relevant information:

Best first: Reviews are sorted by the number of stars in descending order. Reviews with detailed feedback and higher star ratings are shown first.
Worst first: Reviews are sorted by the number of stars in ascending order. These reviews are displayed for users who want to see critical opinions first.
Newest first: Reviews are arranged in reverse chronological order, with the most recent at the top.
Oldest first: Reviews are sorted in chronological order, showing the oldest reviews first.

Reviews without text, including those that only contain star ratings, are always published but may be placed lower in the sorting order.

In compliance with GDPR regulations in the European Union, all reviews submitted to Stegback Marketplace are handled with strict data privacy protocols. We do not collect or publish any personal information unless explicit consent has been given. You have the right to withdraw or modify your reviews at any time by contacting customer support or using the tools provided in your account. We ensure that no sensitive data is shared publicly and that all reviews respect user privacy and local laws.